Your firm needs operational leadership.
Not necessarily a full-time hire.
Hiring an experienced full-time legal administrator often exceeds $75,000–$100,000+ annually once salary, taxes, benefits, and overhead are considered.
A fractional engagement gives you the same senior-level expertise, embedded in your firm, at a fraction of that cost.
There's a version of your practice where the billing gets done, the HR questions are answered, the operational details are handled, and none of it is taking up your time.
That's what a fractional engagement makes possible.
Choose the level of support your firm needs.
Both models are ongoing monthly retainers. Both begin with an Operational Assessment. The difference is scope — and how deeply we're involved in your firm's direction.
Fractional Firm Administrator
Day-to-day operational management
We handle the ongoing operational backbone of your firm: billing oversight, HR support, vendor management, technology maintenance, SOP upkeep, and regular check-ins with firm leadership. You stay focused on legal work. We keep operations running smoothly. And because we work alongside your firm month after month, we learn your systems, anticipate challenges, and solve problems before they reach your desk.
Best for:
Solo attorneys and small firms who need consistent, reliable operational support without a full-time hire.
Fractional Operations Director
Operations management + strategic direction
Everything in the Firm Administrator model, plus active involvement in higher-level operational planning and firm leadership decisions. Whether your firm is hiring additional attorneys or staff, expanding into new practice areas, restructuring internal workflows, implementing new systems, or planning for growth, we provide experienced operational guidance grounded in both practical execution and long-term sustainability.
Best for:
Small firms that are growing, restructuring, or making decisions that need an experienced operational mind at the table.
What an engagement actually looks like
This isn't a consultant who shows up, hands you a report, and disappears. A fractional retainer means we're embedded in your firm on a part-time basis for as long as you need us.
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Every fractional engagement starts here. We audit how your firm runs across billing, collections, HR, workflows, and technology. We get to know your team, your systems, and your goals. By the end of month one, we have a clear picture and a working plan…and we're already implementing.
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Every month we're working, not waiting to be called. Billing cycle oversight. HR questions handled as they arise. Vendor calls taken. Technology kept up to date. SOPs maintained. A standing check-in with you so nothing falls through the cracks and you always know where things stand.
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For firms at the Operations Director level, we're also at the table for bigger conversations. Adding headcount, entering a new practice area, and restructuring workflows as the firm grows. We bring the operational perspective that helps you make those decisions with confidence and execute on them without chaos.
What we handle every month.
The specific activities in any given month are driven by what your firm actually needs — not a fixed checklist. But across most engagements, here's what ongoing operational support looks like:
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Billing cycle oversight and AR monitoring
Collections protocol management
Financial reporting for attorney visibility
Vendor management and contract oversight
Monthly check-in with managing attorney
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HR support as situations arise
Hiring assistance and onboarding coordination
KPI and metric development
Technology oversight and optimization
SOP and policy maintenance
Ad-hoc projects within monthly scope
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Participation in firm-level strategic discussions
Operational planning for growth and headcount decisions
Practice area expansion support
Organizational structure and workflow redesign
Financial performance review and operational forecasting
Straightforward, predictable pricing.
All retainers are month-to-month after an initial 3-month commitment. Engagements begin with an Operational Assessment.
Essentials
8–10 hrs/mo
$1,500–$2,000
Standard
12–16 hrs/mo
$2,500–$3,000
Executive
18–25 hrs/mo
$3,500–$5,000
Operations Director
Custom scope
Custom pricing
Unused hours don't roll over. Overages are billed at the agreed hourly rate with your approval before going over. Scope is reviewed and adjusted at 3-month intervals.
Why this works financially
An attorney billing $350/hr who recaptures 10 hours/month of operational time
= $42,000/year in recovered billable revenue.
The retainer pays for itself before the first invoice goes out.
COMMON QUESTIONS
What attorneys usually ask us.
What's the difference between the two models?
The Firm Administrator focuses on keeping operations running day to day. The Operations Director does that and also participates in firm strategy: hiring decisions, growth planning, restructuring. If you're actively building or changing your firm, the Operations Director model gives you an experienced operational voice in those conversations.
How is this different from hiring someone part-time?
You get senior-level expertise without employment overhead: no benefits, payroll taxes, or HR obligations on your end. And you're working with someone who has built operational systems inside a law firm, not a general office manager or VA.
Do I have to commit long-term?
There's an initial 3-month commitment, enough time to do meaningful work and see real results. After that it's month-to-month. You can scale up, scale back, or pause with 30 days notice.
What if our needs change month to month?
We build flexibility in from the start. Scope is reviewed at each 3-month interval, and the monthly allocation can shift as your firm's priorities change. Busy periods can scale up; quieter periods can scale back.
Will you have access to confidential information?
Yes, and we take that seriously. Every engagement is governed by a mutual NDA. We've spent our career inside law firms where confidentiality is non-negotiable, and we operate accordingly.
When does the retainer start?
The first month is the Operational Assessment — a standalone phase where we learn your firm inside and out. The retainer begins in month two, informed by what we found.
Can we start with a project instead?
Absolutely. Most clients start with a specific project — a billing redesign, an HR build-out, an assessment — and move into a retainer when it makes sense. There's no pressure to commit to ongoing work before you've seen how we operate.
Still deciding? Start with the free call.
30 minutes. No pitch. Just a clear look at what your firm needs and what model fits.