The operational support your firm actually needs.
Every engagement starts with understanding where your firm is today, then building toward where you want it to be.
Most clients begin with an Operational Assessment. It surfaces the gaps, sets the priorities, and often leads naturally into ongoing work together.
What We Offer
You built your practice to serve clients, not manage billing issues, HR concerns, technology frustrations, or administrative bottlenecks.
Strong operations sustain what strong legal work creates. Iridian Edge provides operational consulting and fractional leadership for solo and small law firms ready to run with greater structure, efficiency, and confidence.
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You can't fix what you can't see.
The Operational Assessment is a comprehensive review of how your firm functions: billing, collections, workflows, staffing, and where attorney time is being consumed by operational drag. The result is a prioritized roadmap you can act on immediately, whether you implement it yourself or continue into fractional support.
Investment: $1,500–$2,500 | Timeline: 2–3 weeks
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Ongoing operational leadership without the full-time hire.
Some firms don't need a full-time administrator, but they do need experienced, reliable oversight of the business side of the practice. Fractional Firm Administration provides that through a monthly retainer: operational guidance, billing oversight, staff and workflow coordination, and regular managing attorney check-ins, scoped to what your firm actually needs.
Firms navigating growth or significant operational change may benefit from the Fractional Operations Director engagement, which adds strategic leadership to the day-to-day work.
Retainers begin at $1,500/month → Learn more about Fractional Services
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Operational management plus a seat at the table.
The Fractional Operations Director engagement is designed for firms that need more than day-to-day support. In addition to managing the operational backbone of the practice, the Operations Director participates in firm-level decisions — adding attorneys, expanding practice areas, restructuring workflows, planning for growth — bringing an experienced operational perspective to every significant choice the firm is weighing.
This is the right engagement for a firm that is actively building, not just maintaining.
Custom scope and pricing → Learn more about Fractional Services
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Improve cash flow without increasing workload.
For most firms, revenue problems start long before collections. Delayed invoicing, inconsistent time capture, and unclear follow-up procedures create avoidable leakage that compounds over time. This engagement strengthens the full billing and collections cycle, from time entry through AR follow-up, with systems that are practical for a small firm to maintain and sustainable enough to actually stick.
Investment: $1,500–$2,500
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Build the foundation before you need it.
Most small firms operate for years without documented onboarding procedures, written policies, or consistent HR processes, until a staffing issue forces the problem into the open. This engagement establishes the HR infrastructure that should already be in place: onboarding, handbook and policy development, documentation procedures, payroll and benefits coordination, and basic compliance workflows.
Good HR infrastructure protects the firm, reduces the time attorneys spend managing preventable issues, and creates a more stable experience for the people working in the practice.
Investment: $2,000–$2,500
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The right systems are only useful if the firm actually uses them.
Technology should support how your firm operates, not add another layer of complexity to manage. This engagement focuses on selecting, implementing, and optimizing the operational systems that support daily practice: practice management, document management, workflow setup, and AI integration where it's practical and worth the firm's time.
The focus is always usability. Systems that reduce administrative friction, improve consistency, and are realistic for a small firm to maintain long-term.
Investment: $1,500–$5,000, depending on scope
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For firms that need experienced operational input outside a formal engagement.
Sometimes the need is specific: a vendor evaluation, a workflow question, a staffing decision, an implementation you want a second opinion on before moving forward. Advisory support provides senior operational guidance on a flexible basis, without the structure of a project or retainer.
Best suited for existing clients or firms with a clearly defined issue that doesn't require a full engagement.
Starting at $175/hour
How We Work
Assess Thoroughly
We begin by understanding how your firm actually operates, including workflows, billing processes, staffing structure, technology systems, and operational pain points.
Prioritize Strategically
Not every operational issue requires immediate attention. We identify the improvements that will create the greatest impact with the least disruption to your practice.
Implement Practically
Our work focuses on execution, not just recommendations. We help build systems, workflows, and operational structure that support efficient day-to-day firm operations.
Refine Continuously
Operational improvement is an ongoing and evolving process. We help firms adapt, optimize, and strengthen internal systems as firms grow and operational demands shift.
Not sure where to start?
A free 30-minute Operations Audit Call is the fastest way to find out.